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Submitted by Alejandro Garcia on 03/05/2022
It was a chill experience. The person working the front desk was kind and was willing to answer questions!
Submitted by Jo Yesharim on 02/18/2022
This is the most expensive smoke shop in LA !!!! I tried few time to give them my business but they just way over priced !!! I recommend the smoke shop on Sepulveda and national blvd .
Submitted by Britannia Bowers on 01/30/2022
Bought a puff from here. Tried it next day and it was completely defective. Took it back to the store and the clerk who helped me day before says he has no recollection of me and acts as if I was lying? Ultimately told me he doesn’t believe I was there and then refuses to give me a refund. Last time I’ll be going here.
Submitted by Avichai Hezghian on 12/22/2021
Bought a vape pen that didn’t work and they wouldn’t let me return or exchange within 2 min of purchase.
Submitted by DuffelBAGG Ent on 10/15/2021
There a scam if something doesn’t work they won’t let you trade it they are rip offs
Submitted by Steaming GREENS (steamingGREENS) on 09/03/2021
worst leafs i’ve bought in a while and two packs at that hella overly priced items.. go down the street a block or two, less expensive!
Submitted by Anaya Rosa on 06/08/2021
Sold me a counterfeit Puffbar and refused to replace or return it. Very unhelpful and selling fake products
Submitted by Maiwand Taufiq on 04/26/2021
I went by tonight and one of the owners or managers generously gave me a gift and just said to have a wonderful night. This was unexpected and highly appreciated. Talk about customer service. 5 star!!
Submitted by Jeff Pesner on 03/29/2020
I bought a device here, and once I charged it it never worked. I came back there 2 hours later and they would not exchange the bunk device that they sold me, nor even trade it out. I was not looking for a return I just wanted to exchange it for a working device and they wouldn’t even do that. Will never come here again
Submitted by Kevin Fraggi (Fraj) on 06/14/2019
Absolutely terrible customer service. Visited on a Friday night at 9pm and the gentleman working there rushed me out of there from the time I entered till the time I left. He was very hesitant to show me any products due to his bad back that he mentioned several times. He instead insisted I check out the humidor with their cigar selection although I told him I wasn't there to purchase cigars. He actually said at one point, "Let's go" so I would make my purchase and leave. Extremely rude. Will never go here again. I hope for the owners sake this is not how business is ran there.
