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Submitted by A Guy Online on 02/15/2022
Absolutely phenomenal. I really don't know where the bad reviews are coming from. New gun owner, never owned, just shot a few times. Made me feel super welcome and did not make me feel stupid for asking questions as simple as how does this safety work or where the slide release is. Absolutely 100% the place you want to go for real down to earth help. Cannot thank you guys enough for being so friendly and forthcoming, will do business with you for years to come.
Was trying to do a private party transfer through Addax, yet it seemed they had no interest in my business. Went to the store and asked the process to complete a transfer. I would have to first email the store to set an appointment. They person at the counter wouldn't even answer basic questions about the process. Per instructions from the staff I emailed pictures of the firearm and and asked to set an appointment. I never received a response. I followed up via phone call and was told they'll take a look at the email and call me back. I never received a return phone call. I followed up, yet again, via email and still received no response. It's almost like they're trying to turn away business.
Submitted by Nick Wylie on 01/19/2022
I’ve purchased a couple guns from them. Just left the store after completing paperwork for a new gun purchase. As a repeat customer, I think I can give you a fair review. I’ve purchased firearms at multiple locations, and Addax is a good spot.
The staff is amazing, knowledgeable, and helpful. They will not give you a sense of wasting their time if you don’t purchase something during your visit. They have a decent selection of handguns, better list of rifles, and a good amount of shotguns. Their consignment prices are higher than other retailers, but not much they can control on that end. They can also place an order for you.
Although they have a fraction of what shops like Greta’s Guns would have, they have something for most shooters, experienced or not. If you’re in Los Angeles, it’s worth dropping by since you’re paying San Fernando’s sales tax. If you know what you want, order it here and save some money. If you’re a first time buyer, go in and talk to the staff. They are very helpful and can find something for you.
Submitted by A Ventura on 11/16/2021
Nice place, all personal very very professional about everything and good customer experience, I recommend to buy ammo, an etc, etc
my New shopping Store.
Submitted by Carlos Bardales on 10/26/2021
In my honest opinion the shipping fees are a little high, but when I'm looking for something specific, they almost always have what I need for a fair, decent price
Submitted by Ann Ingram on 10/21/2021
Great group of people. For the size of shop they have their selection is great. Transfer Fee's are very reasonable, especially when some competetors are charging double. Emails and phone calls are profesional and returned promptly. Anyone whos looking for a good firearm shop in LA County should look no further.
Submitted by Shawn “shawners” Larson on 07/17/2021
Great prices, selection of fire arms and customer service. The staff is knowledgeable and always ready to help. The gunsmith work is A1. In my opinion a hidden gem. Thank you addax tactical for going beyond customer service. Highly recommend you check them out.
Submitted by Jesus Robles on 05/25/2021
Love this place. Went there for my stripped spikes tactical spider lower receiver some years ago. The rest is history. Will be calling soon.
Submitted by Barry Boyd on 05/12/2021
super friendly and respectful to new gun owners . bought a lower receiver had a few questions they gal and guy answered them for me. been to a few other stores i understand why they got be on edge its F in Gun Store but relax that Ego Burbank Gun store owners We are in burbank 2020 we all wear underwear and know how to read were not animals . Guys running Gun Stores in burbank like you walked into the Ok coral.
Submitted by Aaron Katz on 04/06/2021
I was trying to set up an appointment online since they never pick up the phone or open the door for the customers
during 3 weeks I send email three-time and got this same email back.
Thank you for your inquiry! Due to a large amout of requests please allow 24-48 hours for a response during our normal business hours listed below.
ALSO IN THE EMAIL "No appointment necessary " so how do you supposed to go in . this is just normal rude behavior of gun stores. taken advantage of the situation to do whatever they feel like it and you dismal customer have to come back. if you got the same email from them just ignore it and go somewhere else.
HOURS OF OPERATION
SUNDAY-MONDAY CLOSED
TUESDAY-FRIDAY 11AM-6PM
SATURDAY 10AM-5PM
No appointment necessary
Submitted by David Kind on 11/06/2020
